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Best Buy's Geek Squad (High Rates - Low Satisfaction)
You know that feeling you get when you buy something at Best Buy and see it advertised at every competitor for cheaper? Or how about that feeling you get when you go to buy something at Best Buy and their representative harasses you incessantly to buy an extended warranty or some high price accessory you really don't need. Do you really want to invite these people into your home?!? Well here's the bottom line, our prices are guaranteed to be at least 25% less than their's. They charge a diagnostic fee, we don't. Our Onsite Response Team are all A+ Hardware Certified and Microsoft Certified Systems Engineers. Geek Squads employment requirements are far below these standards
Geeks on Call (Great cars, but that's about it)
Geeks on Call is our greatest competitor. They follow the same standards for their employees as we do. Their service prices are much higher because of their enormous advertising budget, custom vehicle fleet and franchising fees. Our prices are guaranteed to be at least 25% less than Geeks on Call and "If we can't fix it - you don't pay."
Computer Drop Off Offices (Don't expect to save too much)
People often think that dropping their computer off with someone will be drastically cheaper than having it serviced onsite sameday. People think this because of the convenience issue. What people don't realize is the great amount of cost with keeping an office dedicated to computer repairs. Whether technicians work in your home or at an office there will still be operating costs and most customers are quite surprised when finding out how affordable it is to have one of our Onsite Response Team out to their home No Fix - No Pay
Some of our competitors will work for hours, produce no results and still bill you. This just doesn't seem right. When you call, a member of our call center intelligence team will give you a quote for the repair. We'll send a qualified and experienced technician to fix your problem in an efficient manner. We can't afford to waste your time because "if we can't fix it you won't pay" |
