Final Analysis

 

Based on your input:

Computer is either not going to the internet or certain websites or you are being redirected to non-desired websites.

 

Conclusion:

1)  If you are able to go to certain websites OR if you are being redirected to non-desired websites...

choose one of the Top 2*  Options for Virus removal

 

2) If your internet is not working at all, you MAY HAVE virus/spyware OR your internet provider may be at fault...

You should start by contacting your internet provider:

 

Time Warner (972 PICK TWC)
SBC (1 877 SBC DSL 5)       Verizon (1 800 483 5000)
Charter (1-888-438-2427)       Grande (877-238-6891)